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Your mental health matters. That’s why it’s important to find care that works best for you. You have 6 free counseling sessions you can use with virtual therapy, by phone or in-person.
In addition to these web-based services, you can call us anytime for emotional support to help improve your well-being. Some of the areas we can help with include:
Services are available to you and your household members, including children living away from home up to age 26.
Our services are confidential. That means if you or a family member calls the toll-free number, neither your employer nor anyone else will know you used the program unless you choose to tell them. All calls are confidential except as required by law (e. g., when a person’s emotional condition is a threat to self or others, there is suspected child, spousal or elder abuse or abuse to people with disabilities).
You can use your counseling sessions by phone, in person or virtually. Your included counseling sessions are free of charge and are in addition to any mental health benefits you may have through your health plan. If you’d like to change counselors at any time, give us a call and we can help connect you with a new provider.
Day or night, you can give us a call 24/7 for in-the-moment emotional support. We can help you find a provider and connect you with local community support groups. Services are available to you and your household members, including children living away from home up to age 26.
You and your household members are eligible to receive mental health counseling for free. To learn more, visit the link below.
No, the benefit is for employees and household members regardless of whether or not you have health insurance through your employer.
You can talk with a counselor about:
Therapy sessions through the Resources for Living provider network do not have a cost. There are no insurance premiums and no out-of-pocket costs (deductibles, co-pays, co-insurance). Depending on your provider type and how you access therapy, you may be required to provide an authorization. Visit the link below to learn more.
Members may be referred to a medical provider outside of the program for long-term or higher level of care to address mental health and/or substance misuse needs that cannot be addressed in the EAP setting. Costs for services provided outside of the program are the responsibility of the member.
All services are confidential and are not shared with anyone else. There are certain required-by-law exceptions, including:
For urgent needs, we can help connect you to a counselor for support. You can call 24/7 to get connected to a counselor for in-the-moment support by telephone.
Services are delivered by a nationwide network of licensed behavioral health professionals providing a variety of counseling disciplines and specialties. These professionals include social workers, licensed professional counselors, marriage and family therapists, master-level psychiatric nurses and psychologists. Any services with a psychiatrist would fall under your medical insurance.
Mind Companion Self-care is a digital self-paced mental well-being program that can give you support where and when you need it. Mind Companion Self-care is available to all employees, members of their household and dependent children up to age 26. Get started at the link below.
